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IT support includes helpdesk, network and server management, cloud and on-prem monitoring, security, backups, patching, asset tracking, and reporting.
Yes. We manage hybrid setups with cloud platforms and physical infrastructure like servers, firewalls, and storage.
We support AWS, Google Cloud, Microsoft 365, Azure, and common SaaS tools, MDM, EDR, and backup solutions.
Priority issues are acknowledged within 15 minutes. Standard tickets within 1 hour. Resolution times depend on severity.
Security includes system hardening, MFA, EDR, backups, patching, and 24/7 monitoring with vulnerability scans and incident response.
Yes. We provide around-the-clock monitoring for uptime, performance, and security threats with active incident handling.
We run daily backups with offsite storage, retention policies, routine restore tests, and a full recovery plan with RTO/RPO targets.
Yes. We plan, migrate in phases, and run pilots to ensure seamless cutover with rollback options if needed.
Pricing is based on users or devices, plus any additional cloud or software fees. Projects are scoped as fixed-fee.
Onboarding typically takes 10–20 business days and includes discovery, access setup, monitoring, quick fixes, and a 90-day action plan.